Job Description

divh2Job Opportunity/h2pResponsible for the efficient and effective processing of patients through the clerical and clinical areas of the practice/clinic. Under the general direction of the physician or advanced practice provider, provides high quality, compassionate patient care./ppstrongEssential Duties:/strong/pulliPrepares patient for examination. Obtains vital signs and chief complaint. Appropriately documents information obtained./liliPerforms laboratory and diagnostic testing./liliAnswers, screens and triages telephone calls. Takes accurate messages and distributes to the appropriate personnel within the guidelines of the practice./liliSchedules tests and referral appointments for patients./liliAdministers oral and injectable medication. Phones prescriptions to pharmacies./liliEngages and helps promote patient/family teaching as appropriate; and provides an educational environment for patients and patient families./liliWorks gaps in care registries to help improve the quality of care./liliMaintains all logs and required checks (i.e., refrigerator temps, medications, oxygen, etc.)/liliMaintains practice standards by participating in in-services, committees, etc. May assist in developing and implementing quality control and practice policies./liliInventories, orders and restocks areas as necessary./liliMaintains and cleans equipment and environmental safety as required./liliAbility to provide clerical services and clinical services as required to maintain an effective practice flow. Cross trained to work both clerically and clinically./li/ulh2Job Requirements/h2p MA Certification preferred/pp Specialty clinics may require six months specialty experience Relevant clinical experience within the past 5 years; if no clinical experience, completion of medical assistant program in past two years. Previous work experience in medical office setting preferred Experience with an EMR preferred/pp High school diploma or GED Completion of an accredited medical assistant program, including an externship OR a minimum of 5 years of Sparrow medical assistant experience in a clinical capacity/pp Ability to provide care for patients, which is age specific to their physical and safety needs, psychosocial concerns and educational level. Necessary visual and auditory acuity required to monitor patients condition and operate department equipment Demonstrates a positive team attitude and has interpersonal skills to effectively and appropriately communicate with clients, their families, providers and co-workers. Ability to work in an EMR environment/p/div

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